 Help & Contact
Payment Provider:
Payments are processed through ProtX - You can be assured that they are totally secure:
Securing the future of eCommerce...
Protx has achieved the highest level of compliance under the Payment
Card Industry Data Security Standard (PCI). We adhere to the most stringent levels of fraud screening, ensuring that your customer's details remain secure throughout the transaction process.
     
HSBC payment server problems: please go here: shoes.co.uk/HSBC.aspx
About us:
Shoes.co.uk aims is the destination store for shoes online in the UK. We have set up Shoes.co.uk to provide a great selection of products sourced from companies we consider to be the best footwear fashion brands operating in the UK today.
Our website is fully transactional. You are not buying from third party sites but from Shoes.co.uk Ltd who purchase the shoes and stock most of them in a fully operational pick and pack warehouse on the outskirts of Manchester. In some cases with certain new brands the order will be fulfilled by the brand owner.
Shoes.co.uk Ltd - Warehouse is located at:
PO Box 113
Leigh
Lancashire
WN7 3WN
Any returns are to be sent back to this address.
Shoes.co.uk will only sell products that meet our strict quality control levels. We offer a quick route from selection to purchase of the product by intergrating with HSBC's API system within our website. The site is totally secure and is covered and certified by Verisign, the first name in secure encryption, this is proven by the use of the Verisign logo on our home page and the small 'padlock' logo at the bottom of your browser frame.
Shoes.co.uk only sells branded products bought from officially licenced companies. This is to ensure that only first rate items from legitimate sources are sold on our website. We are fully licenced to incorporate the appropriate branded logos within our website which is your seal of our suppliers quality and consistency. We do not sell 'seconds' or substandard items and if for any reason we did offer cheaper products or 'end of lines' we would always specify the reason why.
We understand shoes! which is why so many brands are comfortable being associated with our company.
Ownership:
Shoes.co.uk is owned and operated by Shoes.co.uk Ltd:
Head Office:
PO Box 622
Bowdon
Cheshire
WA14 2YR
Company Registration Number: 5674052
VAT Number: 881279688
Sizes:
The following size conversions are used on the site:
Women's
| UK |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
11 |
| Euro |
36 |
37 |
38 |
39 |
40 |
41 |
42 |
43 |
44 |
Men's
| UK |
6 |
7 |
8 |
9 |
10 |
11 |
12 |
| Euro |
40 |
41 |
42 |
43 |
44 |
45 |
46 |
Labelling:
The following symbols are used to denote composition of the product:
Footwear Symbols |
|
Leather |
|
Coated Leather |
|
Textile |
|
Other |
|
Upper |
|
Inner |
|
Sole |
Contact us:
The best way to contact Shoes.co.uk is by email. We will always try to respond to your query within 24 hours, in most cases it will be a lot shorter then that, as it is in our interest to keep your custom! All we ask is that if your query is of a simple transactional or general nature, you check our Frequently Asked Questions, (FAQ), section first. Also, if your query is related to the status of your order, that you check out the 'Your Account' section first using your email address and password. This helps to save both parties a lot of time!
Please send your email to the appropriate department below:
For general enquiries:
mail@shoes.co.uk
For customer service:
care@shoes.co.uk
For affiliate marketing queries:
affiliates@shoes.co.uk
If you would like to sell to Shoes.co.uk please CLICK HERE
Jackie@shoes.co.uk
Shoes.co.uk Ltd head office is located at:
PO Box 622
Bowdon
Altrincham
Cheshire
WA14 2YR
Note: THIS IS NOT THE WAREHOUSE ADDRESS! PEASE DO NOT SEND RETURNS HERE! thank you ! :O)
Telephone: +44 (0)870 850 7729
Lines Open 9.30 am - 5.00 pm,
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