What our customers say
If you would like to email us any comments please send them to:
care@shoes.co.uk
We receive many complimentary emails from satisfied customers, here is a selection from the past few weeks:
To: sarah@shoes.co.uk
Subject: Re: boots
Thank you Sarah for sorting it all out, much appreciated great customer service!!. I will use your company again.
Boots received no problem earlier this week (unlike several other direct parcels).
My son is delighted with them, not only because he chose them himself, but also because they arrived in time for his birthday as I had hoped. He has been wearing them ever since and they are being much admired by his friends so I am sure your website/service will be mentioned too.
Many thanks
Julia
A very easy site to use, with specific information at your finger tips. Love the fact that it has free delivery and that you can choose when to receive the product. Thankyou 'shoes.co.uk' will be ordering from you very soon for my own shoes, thanks Clare x
To: Will
Subject: Keen Boots
Hi Will
Just wanted to drop you a line to say many thanks for getting the keen boots
I ordered delivered in good time.
The boots fit great, I'll make sure shoes.co.uk are put as one of my
favourites and I'm sure I'll be buying from you again.
Thanks again for the quality service you provided (good communication is
key)
Best Regards Mark
To: suzy@shoes.co.uk
Subject: My Order
Hi Suzy,
I would like to take this opportunity in thanking you and your company for your fantastic customer service, keeping me informed all the way, very reassuring.
I will certainly be using you again in the future and have in fact recommended you to some friends I met up with this past weekend.
From: stuart
To: care@shoes.co.uk
Subject: fly boots
Thanks so much for these great boots, quick delivery even in this awful winter weather. Got them for a great price too. Will definitely use your website again.
Amanda F
From: Amanda H
To: Shoes Website
Subject: Re: Your shoes.co.uk order
Shoes arrived safely today and look good. Thank you for your excellent service.
From: PH
To: suzy@shoes.co.uk
Subject: Delivery
Hi, they have arrived already at 10 o clock this morning,what an amazing delivery service,
the boot's are perfect so you have another very satisfied customer,
thank you very much,
PH
From: Mo
To: suzy@shoes.co.uk
Subject: I have new SHOES
Thank you all for sending my new shoes. they are perfect. Just as I thought they would be.
From: Pamela
To: care@shoes.co.uk
Subject: Delivery of shoes
Dear Sir/Madam,
I am writing to say how happy I was with the order/delivery of the lotus shoes I received recently.The system was accurate and professional and I will certainly be ordering shoes from you again.
Thanks
Pamela
To: Suzy Carr
Subject: RE: replacement shoes
Suzy
I have to say - outstanding service! I'll keep using you that's for sure.
Thanks W
From: Alison
To: care@shoes.co.uk
Subject: order
Just to say received shoes today and amazed at speed of delivery. Traipsed around looking for shoes to no avail and thought of looking on line in desperation. Shoes just what I had been looking for but couldn't find in the shops and marvellous value. Would recommend you.
Mrs B
To: care@shoes.co.uk Subject: order Just to say received shoes today and amazed at speed of delivery. Traipsed around looking for shoes to no avail and thought of looking on line in desperation. Shoes just what I had been looking for but couldn't find in the shops and marvellous value. Would recommend you. Mrs B
Sent: 16:09
To: care@shoes.co.uk
Subject: re: shoe order
Thank you very much for your extremely prompt action to my sandal order, they arrived the very next morning! Delighted! From SR
To: care@shoes.co.uk
Subject: RE: Your Shoes.co.uk Order is being Shipped to you today
My shoes are gorgeous and I am impressed with the efficient and prompt delivery. I will use your website again...it was so personable.
AMC
Sent: 18:26
To: care@shoes.co.uk
Subject
To the Shoes.co.uk team
My second purchase from the website, excellent product with the service to match!
A highly recommended website!
Thank you very much
D.
To: care@shoes.co.uk
Subject: RE: Your Shoes.co.uk Order is being Shipped to you today
To: nigel@shoes.co.uk
Cc: jackie@shoes.co.uk
Subject: Re: Order No: SHOESxxxx
Hi Nigel,
Just a quick email to say excellent customer care more than happy to order from you guys again.
--
Regards,
M McG
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