Feedback:
If you would like to email us any comments please send them to:
care@shoes.co.uk
We receive many complimentary emails from satisfied customers, here is a selection from the past few weeks:
Sent: 21 June 2008 16:09
To: care@shoes.co.uk
Subject: re: shoe order
Thank you very much for your extremely prompt action to my sandal order, they arrived the very next morning! Delighted! From SR
To: care@shoes.co.uk
Subject: RE: Your Shoes.co.uk Order is being Shipped to you today
My shoes are gorgeous and I am impressed with the efficient and prompt delivery. I will use your website again...it was so personable.
AMC
Sent: 01 May 2008 18:26
To: care@shoes.co.uk
Subject
To the Shoes.co.uk team
My second purchase from the website, excellent product with the service to match!
A highly recommended website!
Thank you very much
D.
To: linda@shoes.co.uk
Subject:
hi there, just wanted to say I recieved my boots yesterday and thank you for the great service. many thanks, regards E H
To: care@shoes.co.uk
Subject: RE: Your Shoes.co.uk Order is being Shipped to you today
Hello,
they arrived yesterday afternoon :-) thank you very much!
Wishing all a MERRY CHRISTMAS
Kind regards
T B
To: nigel@shoes.co.uk
Cc: jackie@shoes.co.uk
Subject: Re: Order No: SHOESxxxx
Hi Nigel,
Just a quick email to say excellent customer care more than happy to order from you guys again.
--
Regards,
M McG
To: linda@shoes.co.uk
Subject: RE: Read: [SPAM] Del instructions
Dear Linda,
Thank you for the refund of postage, I must say your customer care is excellent,
Have a good weekend,
J
To: linda@shoes.co.uk
Subject: RE: Order number SHOESxxxx
Thank you very much, thats much appreciated and an excellent service,
Looking forward to wearing my shoes!!
Kind Regards
G W
To: care@shoes.co.uk
Subject: Re: Your Shoes.co.uk Order is being Shipped to you today
Hi,
just to say thank you, excellent service, shoes arrived today about 1pm, I will be back!!
Ross
To: care@shoes.co.uk
Subject: Re: Supplied Order
Hello Shoes.co.uk
Can I just thank you for the prompt delivery of my beautiful new boots. It is always nice to get such good service.
K M
To: linda@shoes.co.uk
Subject: RE: Order Reference SHOESxxxx
Thank you so much for dealing with my error in such a considerate way.
I will definately use your service again and recommend to friends....... I'm
so impressed!
Kind regards,
L :)
To: linda@shoes.co.uk
Subject: RE:
Thank you, wish all shopping on line stores were as customer friendly and effecient as yours!
Regards K B
To: care@shoes.co.uk
Subject: SHOES55**
Hi, Have received shoes thank you very much. Would just like to say that I am very pleased with my shoes and the fast way that you deal with your customers. I shall be using yor web site in the near future and also be recommending you. Thanks once again:@)
kindest regards E.
To: care@shoes.co.uk
Subject: Re: Your Shoes.co.uk Order is being Shipped to you today
Hello!
Thank You!! My order came today morning and I must tell.. I love those Miss Sixty boots and handbag!
Kind regards,
H rom Finland.
To: linda@shoes.co.uk
Subject: RE: Order Safely Received!
Morning Linda,
Just a quick note to say thank you very much for all you help in processing my order, the boots arrived yesterday afternoon and are great, I will certainly be using your company in future and will pass your website on to friends.
Thank you once again.
Regards
CB
To: care@shoes.co.uk
Subject: My Order
HI ,
I received my shoes today, please see order details below, i would just
like to say how happy i am with the products and especially your service.
I will be making further purchases with you and have already recommended
your site to some of my friends, a job well done,thanks
Yours Sincerely
Miss K N
To: care@shoes.co.uk
Subject: Feedback
Hello
I just wanted to say (hope this is the right address to send it to!) that its so refreshing to come across such an efficient, friendly and well designed service with an internet shop...
It was brilliant to be able to speak to a human being, as well as being made aware of how you take each order personally (I spoke to Jackie).
Your shipping charges are spot on, you've got some really innovative brands on there (love quirkiness) your personal service is great, and as a graphic designer I think youe website is wonderfully clear and fresh, too. Beats Office any day!
I was so impressed I wanted to tell you; my mother and sister are in fashion and my family runs an internet business and its hard work!
THought the feedback would be useful.
kind regards,
GH
To: care@shoes.co.uk
Subject: RE: Shoes.co.uk Order Confirmation
Got my lovely shoes yesterday evening. Thanks for the fantastic service, will be using you guys again and reccommending you to my shoe freak mates!
Janie x
To: linda@shoes.co.uk
Subject: Re: Order Shoesxxx
I am in love with your website.......GREAT SHOES!
HAVE A GOOD ONE.
J.
To: care@shoes.co.uk
Subject: RE: Arrival of Shoes Order xxxx
Hi, I just wanted to let you know my Bronx boots arrived today--they are absolutely gorgeous! I am so happy with them! Thank you so much for sending them out so fast!!
Sincerely,
Trish
To: care@shoes.co.uk
Subject: Re: Shoes.co.uk Order Confirmation
Thank you, I received the shoes this morning. I am very impressed with your service, quick, straightforward and hassle free and I love the shoes.
Thank you
Regards
Maria
To: care@shoes.co.uk
Subject: RE: Shoes.co.uk Order Confirmation
Thanks for the shoes - very very impressed with the speed of delivery!
Many thanks.
Rebecca
To: care@shoes.co.uk
Subject: Exchange of goods
Dear Customer Services
I am a new customer and after receiving my first order - a very pleased new customer.
Mrs N
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